Why Exalytics? Why not Exalytics? - Part 1

June 28, 2012, 4:15 am

≫ Next: Sustainment Quotient For Green Supply Chain

Guest post by
Karan Chadha, Senior Associate Consultant, Infosys

Performance has been a major pain point for numerous BI deployments. Poor report performance, apart from being a reason for lower adoption rate of BI, has at times caused entire BI projects to fail.

BI developers have adopted multiple strategies like caching, aggregation, materialized views, database tuning etc. for performance enhancement. However, despite these strategies being fairly effective, consistent sub-second response times and speed-of-thought analytics has always been a distant dream.

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Sustainment Quotient For Green Supply Chain

July 1, 2012, 9:43 am

≫ Next: CRM to CXM to C3E - Innovation or Evolution?

≪ Previous: Why Exalytics? Why not Exalytics? - Part 1

In the words of Aristotle: "Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but we rather have those because we have acted rightly. We are what we repeatedly do. Excellence, then, is not an act but a habit." Original equipment manufacturers (OEM) and distributors these days are increasingly laying more and more emphasis on the social responsibility, working towards a greener supply chain. Organizations have realized that they have Community and Environment as their major stakeholders. Therefore the excellence each organization is aspiring for is truly the green supply chain they are ingrained in. It is important to be profitable and at the same time remain sustainable.

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CRM to CXM to C3E - Innovation or Evolution?

July 3, 2012, 3:54 am

≫ Next: Reverse Logistics For A Forward Thrust To Sustainment Quotient

≪ Previous: Sustainment Quotient For Green Supply Chain

While CXM (Customer Experience Management) was floated as a concept almost a couple of years ago, it seems quite recent in wake of the fact that CRM (Customer Relationship Management) has been the mainstay of enterprises worldwide for almost 2 decades now. Despite the fact that most of the organizations are yet to latch on to this, and the fact that the ones who have latched on are yet to mature the concept when implemented on ground, the industry is looking for something newer already. The new acronym on the block is C3E (Cross-Channel Customer Experience), and at least for now it seems to satisfy everyone's appetite for innovation.

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Reverse Logistics For A Forward Thrust To Sustainment Quotient

July 9, 2012, 6:34 am

≫ Next: Quicker ROI on BI, everyone's dream!!!

≪ Previous: CRM to CXM to C3E - Innovation or Evolution?

One of the key technology focus areas in Green Supply Chain Management that enables an organization to transition into a sustainable organization is Supply Chain Network. Logistics Optimization also goes hand in hand with this. It is true beyond doubt that a responsive supply chain is also a responsible supply chain, it is more environmentally and socially responsible. Not only is it plausible it is also more financially viable resulting in a higher sustainment quotient as well as higher benefit factor. Supply Chain Network and Logistics Optimization can lead to reductions in empty and circuitous miles, and also increased warehouse capacity utilization. Organizations need to look at the process and operational best practices to improve upon their sustainment quotient. The higher the quotient, the greener the supply chain and hence the greener the dividend pastures as mentioned earlier.

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Quicker ROI on BI, everyone's dream!!!

July 11, 2012, 4:03 am

≫ Next: Bottleneck of one technology makes way for another; Oracle AIA!

≪ Previous: Reverse Logistics For A Forward Thrust To Sustainment Quotient

Guest post by
Gaurav Bhatia, Consultant, Infosys

The importance of critical Business Intelligence (BI) lies with the bottom lying fact that whatever good or bad it delivers as quickly as possible. The basic objective for every organization is "Pervasive BI" right information to the right person at the right time.

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Bottleneck of one technology makes way for another; Oracle AIA!

July 17, 2012, 4:55 am

≫ Next: Big Data - A solution in search of a problem?

≪ Previous: Quicker ROI on BI, everyone's dream!!!

Guest post by
Gaurav Bhatia, Consultant, Infosys

Ever wonder how same technology in different way eases our business process. With the little Novel information how technology integrates different sources of information there by giving us the desired "right information".

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Big Data - A solution in search of a problem?

July 24, 2012, 12:45 am

≫ Next: Oracle Big Data Series - Part 1

≪ Previous: Bottleneck of one technology makes way for another; Oracle AIA!

The focus of the technology community has been shifting recently from Cloud, to Mobility, to Social Media, and now to Big Data. We are good at creating something new and keeping the CIOs busy with replete choices for their next-gen organization, or as we like to call it in Infosys - Tomorrow's Enterprise. But recently the foray into Big Data from various segments has drawn mixed perceptions, ranging from "solving the unsolvable" to "a solution searching for the problem". I would like to put both view across and let you decide.

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Oracle Big Data Series - Part 1

August 28, 2012, 12:40 am

≫ Next: Whether to use 'Oracle Project Resource Management'

≪ Previous: Big Data - A solution in search of a problem?

Relational databases have been the backbone for decades, on which Enterprises have been taking business decisions and basing their strategies. For some that data set's been growing leaps and bounds with their business, and global footprint.Careful examination reveals that we are still talking about strucutred data thus far, while there's been a revolutionary change in the unstructured, semi-structured world of Information management.

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Whether to use 'Oracle Project Resource Management'

August 29, 2012, 5:42 am

≫ Next: Guided Purchase

≪ Previous: Oracle Big Data Series - Part 1

Gust post by
Rajan Gupta, Senior Consultant, Infosys

Oracle Project Resource Management (PJRM) is a self-service application in Oracle Enterprise applications and provides a solution to effectively manage resource allocation on projects in project centric organizations. PJRM has been a buzz word in PPM when Oracle started rolling out PPM solutions to its customers. The effective goal of implementing PJRM application is to find the right people for the right projects at the right time which is ultimately achieved by streamlining the demand and supply of resources in an organization. Project Resource Management considers only labor resources and assignment of those resources at the Project level only (not at task level) and is a not time based application.

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Guided Purchase

September 7, 2012, 7:35 am

≫ Next: Changing Customer Self-Service Dynamics of Telecom Industry

≪ Previous: Whether to use 'Oracle Project Resource Management'

Guest Post by

Srija Majumdar, Consultant, Infosys

Suppose you want to buy a new mobile handset? What are you most likely to do? Go to the web and look for the latest models in the market? There are plenty of sites listing all the models and their features and prices. But is that information really useful? Some phone might be really attractive looking with all the advanced features, but you might not need them at all! And thus, even after all those "research" you end up buying the "wrong" product for yourself, because you got lost in the ocean of information and you were not helped to navigate meaningfully through that information! Just like it happened with Mr. Robert! Mr. Robert is a middle-aged man and senior executive at a manufacturing firm. Most of his workday is spent in meetings and visits at the company's several offices and plants spread across the city and its suburbs. While in transit, he checks his emails and responds to them and also directs his team on their tasks. In the midst of his busy schedule, he does not find time to play the different apps available on his high-end mobile. Nor is he much inclined towards socializing on the web. Thus these features are not of much use although he had paid a hefty sum to buy this mobile phone. Moreover he gets confused with all the heavy applications and finds it difficult to navigate.

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Changing Customer Self-Service Dynamics of Telecom Industry

September 10, 2012, 7:32 am

≫ Next: Customer Experience and Loyalty

≪ Previous: Guided Purchase

Guest Post by

Arun Kanojia, Senior Associate Consultant, Infosys

Today, there is a need for Telco's, which are service-focused, to evolve rapidly in order to keep pace with the constant demand for personalized, real-time service delivery to customers.

In the currently changing telecom business, waiting for information, answers and support is a no-no for customers - they want assistance right away. Employees like Customer Service Reps, Field Agents, etc. also need to feel confident that they have access to a current, relevant knowledge base, so they can perform to the customer's expectations.

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Customer Experience and Loyalty

September 11, 2012, 8:06 am

≫ Next: Demystifying Sustainability Reporting

≪ Previous: Changing Customer Self-Service Dynamics of Telecom Industry

Guest Post by

Shyamalee Samvatsar, Lead Consultant, Infosys

We are all aware of the statistics around customer retention vs new customer acquisition.

The cost of acquiring a new customer is 6-7 times higher than retaining an existing customer."

"Profitability can be improved by 5 to 95% by boosting customer retention by a much as 5%."

Improving customer loyalty is key to increasing retention. And how do you increase customer loyalty? While there are many different aspects to loyalty, the first and foremost, in my mind, is through delivering a great customer experience. In this blog, I am focusing on the customer experience aspects impacting the Telecom Service provider industry.

Demystifying Sustainability Reporting

September 11, 2012, 11:22 pm

≫ Next: Oracle Fusion Project Portfolio Management - A Leap forward to Next-Generation Solution (Part1)

≪ Previous: Customer Experience and Loyalty

What is sustainability reporting?

In a fairly recent trend, many organizations put equal importance on producing non-financial reports as part of annual disclosures. Sustainability report is the foremost of them and is mostly done voluntarily to show a company's commitment towards accountability and transparency.

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Oracle Fusion Project Portfolio Management - A Leap forward to Next-Generation Solution (Part1)

September 13, 2012, 5:22 am

≫ Next: Leveraging Exalytics for implementing Hyperion

≪ Previous: Demystifying Sustainability Reporting

Guest post by
Ankita Gupta, Lead Consultant, Infosys

Globally, organizations use projects to translate strategies into actions and objectives into realities. Most project-intensive companies rely heavily on Project & Portfolio Management (PPM) applications/systems/tools

To achieve the stated objectives within time, budget & resource constraints
To maintain control & visibility through the project life cycle, and
To report accurately on the status & performance of the project

The current release of Oracle Fusion Project Portfolio Management (PPM), 11g Release1 comes with offerings which are well integrated and promises a one-stop shop for project managers. It creates an environment where project managers can have real time access to critical information and exercise proactive control measures without being dependent on other sources.

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Leveraging Exalytics for implementing Hyperion

September 13, 2012, 5:33 am

≫ Next: Oracle Fusion Supply Chain Management - Transforming Business Operations (Part-1)

≪ Previous: Oracle Fusion Project Portfolio Management - A Leap forward to Next-Generation Solution (Part1)

Guest post by
Swati Maskara, Senior Associate Consultant, Infosys

Essbase is an established multidimensional database platform to build analytical reporting and financial solution. As this analytical solution deals with huge volume of data along with complex and varied retrieval needs of users across an enterprise, the focus has always been to design the cube in order to optimize performance. The product however has its own set of best design principles but when applied in practical situations, we as developers face a choice between following the design principles and meeting the business requirement.

"Issues around performance are a byproduct of customizing any Essbase cube in order to include the dynamics of real world reporting and analysis"

With the introduction of a new appliance from Oracle's Exa Fleet of products, "Exalytics" which comes with the capability of placing the entire Essbase cube in the RAM and reporting over it, the performance gains expected are huge along with improved capability to take care of Parallelism and concurrency. This vastly claims to reduce data query response time and facilitate faster and timely availability of analytical data, much required in today's dynamic and competitive market where actionable insight is the key to success. Exalytics appliances claim to scan databases at a rate of 200GB/sec.

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Oracle Fusion Supply Chain Management - Transforming Business Operations (Part-1)

September 17, 2012, 5:09 am

≫ Next: Oracle Fusion Procurement - Empowering Procurement Function (Part -1)

≪ Previous: Leveraging Exalytics for implementing Hyperion

Guest post by
Rajesh Rajagopalan, Senior Consultant, Infosys

Supply chain management is a core function of any organization which sells/buys/utilizes products and services. It empowers an organization to work on margin improvisation and improve on working capital. However, organizations in a quest to satisfy customer requirement, may end up piling up stocks, build redundancy in spare parts or consumables. An effective supply chain solution in an organization must address this in every aspect like stock procurement plan, stock rotation, demand planning, fulfillment and warehouse operations.

In this blog, I provide an overview of Oracle supply chain management of Oracle Fusion suite and briefly touch upon the supply chain industry trends. In the next part, I will bring forward our point of view on how Oracle Fusion supply chain management caters to these industry needs.

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Oracle Fusion Procurement - Empowering Procurement Function (Part -1)

September 17, 2012, 5:24 am

≫ Next: Siebel Open UI: Application Usability or Mobility?

≪ Previous: Oracle Fusion Supply Chain Management - Transforming Business Operations (Part-1)

Guest post by
Sirish Newlay, Consultant, Infosys

Purchasing department in an enterprise has taken a center stage in the recent years with more and more enterprises investing hugely to make sure they buy the best, at the best and from the best it becomes immensely important for buyers to make sure they are abreast with latest trend in the procurement world.

Also the race to remain on top has made a great impact in way procurement business functions align with other business functions in an enterprise today and in future for example looking ahead in time with expansion of procurement scope we see importance of rethinking talent management. From financial perspective we see a high dependency on costing methodologies.
In this blog, I provide an overview of "Oracle Fusion Procurement" application and briefly discuss the recent procurement industry trends and in the Part-2, I will provide our point of view regarding how Oracle Fusion Procurement and its capabilities cater to the recent procurement trends.

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Siebel Open UI: Application Usability or Mobility?

September 17, 2012, 6:16 am

≫ Next: Oracle Fusion Supply Chain Management - Transforming Business Operations (Part-2)

≪ Previous: Oracle Fusion Procurement - Empowering Procurement Function (Part -1)

Guest Post by

Shyamalee Samvatsar, Lead Consultant, Infosys Limited

During Oracle Open World 2011, Oracle announced Siebel Open UI, the new paradigm for enabling a standards based, rich and versatile UI for Siebel applications.

Most of us, practicing CRM professionals, would have experienced the typical CRM program lifecycle. With much fanfare and excitement, an organization embarks upon a business transforming CRM program. The CRM application is a key enabler for this program. For a typical, on-premise COTS implementation, most organizations start with the noble intent of leveraging vanilla capabilities. Over time, more and more features and capabilities are implemented, resulting in a highly complex application that is disliked by the end users.

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Oracle Fusion Supply Chain Management - Transforming Business Operations (Part-2)

September 19, 2012, 3:55 am

≫ Next: Oracle Fusion Project Portfolio Management - A Leap forward to Next-Generation Solution (Part 2)

≪ Previous: Siebel Open UI: Application Usability or Mobility?

Guest post by
Rajesh Rajagopalan, Senior Consultant, Infosys

In the Part-1 of the blog, there was a brief discussion about some of the important supply chain management trends in the industry. In this blog, I provide our point of view on how Oracle Fusion Supply Chain Management Application can cater to the needs of these fast changing supply chain trends in the industry.

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Oracle Fusion Project Portfolio Management - A Leap forward to Next-Generation Solution (Part 2)

September 19, 2012, 4:03 am

≫ Next: Oracle Fusion Procurement - Empowering Procurement Function (Part-2)

≪ Previous: Oracle Fusion Supply Chain Management - Transforming Business Operations (Part-2)

Guest post by
Ankita Gupta, Lead Consultant, Infosys

In Part-1 of this blog, we have discussed Oracle Fusion Applications Project Portfolio Management 11g and the emerging key industry trends in project & portfolio management space. In this blog, we will discuss our point of view on these industry trends and Oracle Fusion functionality.

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