Guest post by
Samik Das, Project Manager, Infosys Limited
"Practice Makes A Man Perfect" is a well known phrase and now let me rephrase the proverb from an ERP implementation perspective as "Users' Practice makes an ERP adoption perfect". Here the million dollar question remains, "How to make the end users practice, practice and practice?" We keep pushing them to achieve this while ignoring the main aspect that they do not have the required comfort to practice. The answer should be - Training.
Training gives Comfort; Comfort makes people Practice, Practice results in Extensive Testing which in turn brings out a good ERP adoption process. Training should be one of the key items of the whole implementation process. In a broader way, two important aspects are to be considered while designing the training. 'Stages' - when the trainings are to be conducted and the 'Content' - which carries the value.