In the past
few years, lot of technologies such as Analytics, IOT, Digital, Cloud, Mobility,
AI, Blockchain etc. have made life very interesting and we hear about them
almost on a daily basis and also about the potential these technologies have.
People believe that future belongs to these technologies and they have the
power to completely change business dynamics worldwide. It is because of this
that organizations, small or large, have started adopting these technologies
and their investments have increased sharply in the past few years.
One
technology which stands out is Blockchain. Why? It is because while others are
still trying to make an impact, blockchain has already taken the lead by
showcasing its power through bitcoins- blockchain's first successful product.
So what
is Blockchain? Well, it is an unalterable ledger which is shared
cryptographically and is used for the purpose of recording transactions'
history. Its three pillars are-trust, accountability and transparency.
What it is not? It is not centralized
and thus, no single body or party owns it.
Beyond Bitcoin to Business Blockchain:
We all know
that today supply chains are extremely complex in nature and involve multiple
players at various stages. Various issues are faced by present day supply
chains which can be in terms of lack of transparency, enormous amount of
paperwork, lack of interoperability and very less knowledge about a product's
lifecycle or its transportation history. All these loopholes severely impact
the cost, speed and quality of delivered products.
We can save
billions of dollars annually by reducing delays and keeping a check on frauds
and according to a WTO report, worldwide GDP can increase by almost 5% and total trade volume by 15% if only we can reduce barriers
within the international supply chain.
If we look
at the businesses today, almost every business which has the producers, the
finance, warehouse management, transportation, regulatory etc. use various ERP
systems in order to maintain records.
People differ in their opinions about what is the current state and it
leads to disagreements. Not just that, this is an expensive and a highly
vulnerable method of doing business. Anybody can alter any record. Here,
blockchain comes for help.
Some use cases of blockchain in supply chain and logistics:
Dry aged beef is a good example. Customers have started demanding
organic and local products which have clear origin. They not only want to eat
fresh but also want to make sure that the product has its origins as claimed by
the beef selling company. How can retailers deal with this?
They
can provide product information through apps. Customers can scan the QR code
through their smartphones and can themselves validate the authenticity of beef
in terms of origin, quality etc. If any discrepancy is found, they can raise
their voice. Historical data related to origin (such as feed or breeding),
location of farm and of the beef in the entire supply chain, time taken in
transport, expiry dates etc. can be easily accessed through a dedicated
blockchain database. This is from the view point of customers.
Let's see how can blockchain help an organization. For example: Global retailer Walmart has started using blockchain to track sales of pork meat in China. The system helps it in determining the origin of meat, processing and storage related information, sell by date (expiration date etc.). Also, in case of product recalls, Walmart can understand which batch/batches were returned and who bought them. This way we end up with dynamic demand chains in place of rigid supply chains, resulting in more efficient resource use for all. Isn't interesting?
Here's an interesting fact about logistics industry worldwide:
Above data, on the one hand, clearly shows the vastness of shipping and logistics industry worldwide but at the same time it also shows the weaknesses of the industry and its inability to deal with such massive rise. In the years to come, logistics market is definitely going to grow but so will be the case with leakages in the system which will ultimately lead to losses. Freight brokers have lot of control over the industry at present. They decide the load, tag on a markup and sell it to carriers. This leads to increase in cost to carriers and ultimately a much higher cost to customers.
Blockchain
can help in the sense that it can bring transparency and visibility by allowing
shippers to be able to communicate important information such as geo-waypoints, loads and basic compliance
information with carriers. Once a shipment is recorded in the blockchain,
they can no longer be changed meaning nobody can alter the records or dispute
validity of the transaction.
Maersk,
the world's largest container-shipping company, is a good example for this. It
is working in collaboration with IBM towards building an extremely robust and
efficient blockchain network so as to make its logistics arm much more
efficient and powerful and with lesser leakages in between. Even some time
back, UPS announced the news of it joining BiTA
(Blockchain in Transport Alliance). BiTA works in the area of developing
blockchain standards for freight and logistics industry.
Blockchain
can also be used to maintain history
records of trucks. These records can be performance records, maintenance
records etc. We all know that once a truck is out in market for sale, buyers
wish to know the history of the vehicle. Blockchain with its "unbroken chain of
trust" can help.
Drivers can have an important role in blockchain too. They
can help in adding their own data, mostly automatic, such as on and off duty,
conditions of roads, condition of vehicle and load etc. This can help them in
dealing with any kind of disputes with either the shippers or the carriers in
dealing with events such as when and where a particular accident happened,
goods got damaged etc.
"Capacity monitoring" is yet another area where this can be useful. We all
know that cargo volume is one of the main factors which determines the shipping
freight charges. Here, blockchain, in
association with IoT (Internet of Things), can help. IoT sensors can help in
determining the amount of space used by a particular party and can forward this
information to the blockchain network. This will help in enabling
self-executing payments against the space used by the freight.
Factoring can also be dealt with using blockchain. With the
help of smart contracts, blockchain can make factoring less necessary because
it will make the complete system of payments towards transactions automatic.
Such cases
clearly show that a blockchain can help all parties involved in a shipment to:
- Reduce or eliminate frauds and errors
- Improve inventory management
- Minimize carrier costs
- Reduce delays from paperwork
- Reduce waste.
- Identify issues faster
Keys to Integration successfully
We feel a
three-step approach can be adopted to successfully incorporate blockchain into
supply chains.
First, the
process should begin with an internal blockchain setup which will give
sufficient time to the organisation to get used to the technology while making
sure that data is available and consistency is maintained throughout.
After this,
the blockchain should be extended to other players such as 3PLs and direct
suppliers which can help in a robust data management and data exchange.
At last, all
the players along the supply chain, including end customers, should be
integrated to the blockchain.
If utilized
to its full potential, blockchain can improve the customer experience, can
drive value end-to-end and eradicate inefficiencies so as to lower costs.
Blockchain Integration into the Supply Chain-A Three-Step Approach
End-to-End
BY HIMANSHU KHANDELWAL
SENIOR ASSOCIATE CONSULTANT