Trace, Target and Address
The
recent outbreak of COVID-19 changed a lot of things across the world as every nation
/ organization came up with their own plan of fighting this pandemic. Travel
came to a grinding halt, borders closed and 'social distancing' became the new
normal. People were advised to stay at home and avoid contact with others to
curtail spread of the novel coronavirus. Considering the transmission mechanism
and inherent 'secret' trait of this virus to latch on to its victims, it became
paramount to keep everyone informed in a timely manner about:
- epicenters / areas with maximum concentration of cases
- number of cases in their region including active, cured and fatal ones
- whether they came in contact with someone who was infected
Contact
tracing is ofttimes done in a reactive manner. When someone is diagnosed
positive, an attempt is made to identify all places and people they have
interacted with while carrying the virus. Information provided by the infected
persons and backtracking data such as travel details, credit card usage, mobile
phone location history, etc. are a few known methods used to trace their footprint.
Some
countries have tried to automate this process through AI and surveillance. In
China, each train seat is linked to the passenger's national identification
number which helps in identifying everyone else who was in the same coach. Singapore has rolled out a mobile app to track users'
proximity and alert those who come in contact with someone who has tested
positive. Although these tech savvy methods sound great, their efficacy is bound
by a couple of limitations:
- restricted to one system or a few other integrated systems
- requires very powerful data processing and artificial intelligence capabilities
Let's
discuss how blockchain could be potentially used to facilitate vital
information needed not just to track the virus spread, but also in efforts to
control it. Also, let's try to analyze how blockchains seamlessly dovetailed with
routine processes can support this cause without being jostled by system /
software centric constraints.
Role of Blockchain
When
blockchain was invented, its application was predominantly in the financial
sector. In fact, even today that is the most common area of its usage. However,
since its inception, blockchain has extended beyond financial transactions and
is now disrupting other processes such as supply chain, music distribution,
voting, telecom, healthcare, etc. In their latest report, Fortune Business
Insights quoted, "The global blockchain technology market size was at USD
1,640.7 Million in 2017 and is projected to reach USD 21,070.2 Million by the
end of 2025, exhibiting a CAGR (Compound Aggregate Growth Rate) of 38.4%". So,
can blockchain technology go beyond supporting business transactions and be leveraged
to deal with a pandemic? In my opinion, the answer is yes.
In this proposed model, major systems for travel, retail, medical, etc. need to be based on their individual blockchains. Each transaction made in such a system by anyone would be processed through a distributed decentralized ledger. This is not an entirely postulated concept. Some companies are already adopting it.
- In July 2018, Singapore Airlines became the first company to rollout a blockchain based loyalty program that allows members to use miles earned towards purchases at other non-travel partners and vice-versa
- Starbucks also runs its loyalty program on blockchain
- Crypto industry news website, CoinTelegraph reported that American Express has filed a patent for blockchain powered proof-of-payment system which covers various points of sale such as hotel reservations, restaurant bills and event tickets
- A virus map can be chalked out in 'near real time' by drawing information from multiple process touchpoints within the blockchain. This would give authorities additional time to respond by cutting down on upfront tracing effort
- Medical experts can access data about the virus' behavior across demographics to collaborate and analyze a superset of conditions and formulate an effective vaccine for all cohorts
Data Security and
Interoperability
Every
blockchain being considered here will be private and permissioned. Moreover, blockchain
in general deploys über levels of encryption and security. It is possible to
create access layers and safeguard against improper data usage. Blockchains
operate on DLT (distributed ledger technology) which makes the data it holds
immutable. This architecture leaves no room for vulnerability and makes
blockchains virtually impenetrable by hackers. For the blockchains being
discussed here, additionally security could be introduced through identity
keys, certificates, privileged access management, etc.
It
is evident that a lot of person specific information will be shared and
analyzed with this approach. In certain cases, there are laws governing how sensitive
data should be processed. For example, GDPR (General Data Protection
Regulation) that was implemented Europe-wide in 2018. Technically, a blockchain
can be made compliant with these standards, but fundamentally, owners of blockchains
involved in this model will have to sign corresponding agreements to
incorporate such regulations into their security framework.
Once
we are past the hurdles of security and compliance, the next aspect to be contemplated
is data sharing. A single blockchain may not hold all the information needed to
devise an action plan during a pandemic. This is where blockchain
interoperability comes into play. This implies the ability to access information
across blockchains without any special provisions. What and how much data can
be accessed is controlled by the contract between blockchain partners. As
quoted in an article on Yahoo Finance, "Interoperability is one of the most
important steps in blockchain's mass adoption and evolution". This viewpoint
was originally focused on blockchain partners to mutually benefit purely from a
business perspective. But thinking holistically, role of interoperability is
way larger than just to achieve business benefits. It facilitates data sharing
for the collective good of the society (for example, fighting against a
pandemic). Some organizations have started steering along this course.
- The U.S. Department of Health and Human Services (HHS) official website of the National Coordinator for Health Information Technology (ONC) has published a Nationwide Interoperability Roadmap. This talks about a framework for securely handling sensitive healthcare data through a shared but encrypted IT ecosystem (such as blockchain)
- The Government of India shared a circular announcing that the Ministry of Electronics and Information Technology (MeitY) is planning to create a National Level Blockchain Framework. It is also sponsoring a major project being co-executed by national technology organizations and one of India's leading engineering institute, VJTI to develop a Distributed Centre of Excellence in Blockchain
Such blockchains spanning processes and information across demographics at a national level would have more stringent requirements when it comes to data sharing and interoperability. Organizations who are already ahead in the game of blockchain revolution should incorporate such capabilities in development standards of future blockchains. A parameter (say, scalability or interoperability index during nationwide disaster situations) could be added in the quality assurance metrics of blockchains.
During and Beyond the
Pandemic
So
far in this article we have talked about how blockchain can prove extremely
useful in efforts to deal with a pandemic. But the same approach can be
extended beyond it as well. Research and analysis activities that were
initiated will continue even after the pandemic ends:
- Doctors will study mutation patterns of similar viruses and immunity system responses
- Medical companies will progress research to develop more effective vaccines / medicines
- Governments will monitor pattern and volumes of international passenger traffic
- Companies will conduct studies to devise plans to be future-proof against pandemics
The Wall Street Journal's Emerging Technologies section recently covered this topic stating how leading technology companies are venturing into a variety of blockchain projects ranging from medical equipment supply chain to people's immunity validation. One such example quoted is IBM's Rapid Supplier Connect system targeted at connecting healthcare providers with suppliers who generally don't manufacture medical equipment but plan to produce it by utilizing their available infrastructure. Another example provided is of a project at Ernst & Young aimed at developing a blockchain to track people based on their test results and immunity scores.
All of this analysis profusely relies on data and its linkage. Therefore, role of blockchain will be far from over even after the world emerges on other side of the pandemic. Data collected through blockchains and used effectively to find solutions will continue to be captured as people carry on with their normal lives. Transactions from ubiquitous touchpoints in travel, dining, events, healthcare, everyday purchases, etc. will be processed through blockchains. This will present crucial information for surviving in the post-pandemic era and be better equipped in years to follow.
Challenges / Considerations
Let's evaluate some of the potential challenges for this solution to be deployed in a full-blown manner and considerations to overcome these in the long run:
1. Cost of transactions and storage -
Enormous amounts of data will be processed within individual large scale
blockchains and a considerable proportion of it will have to be shared. There
is a cost associated with both, processing these large number of transactions
as well storing huge data. This has to be budgeted for and the associated
costs must be optimized.
2. Unified data modeling -
Since data will be churned from different blockchains across functions, data
and process standardization is crucial. A unified data model needs to be
adopted to facilitate analysis of such interoperable data. Interoperability
alliances between partners can help drive this and the next point.
3. Trust amongst partners -
Each partner hosting their blockchain will collaborate with others for data
sharing. Therefore, there needs to be an element of trust and agreement between
partners to ensure the rightful application of data and to prevent misuse.
4. Infrastructure
- Handling large volumes of data calls for systems that are capable of
supporting it. Although blockchains bestride on a shared network instead of a
single server, the components of such server network also have to be potent
enough.
5. Internet penetration
- The entire premise of blockchain is buoyed on internet. One cannot perform a
blockchain based transaction unless they are online. So, the depth of internet
penetration and magnitude of connectivity plays a pivotal role here.
6. Hosted v/s Cloud based blockchains - Hosted blockchains might turn out to be challenging and expensive to maintain in this approach. Therefore, the availability of more and more 'Blockchain as a Service' (Baas) providers will make this less elusive.
The Takeaway
The
primary purpose of this article is to bring in less thought of perspective
about blockchain usage. When someone talks about blockchain, the first thing
that comes to our mind is a 'transaction' being processed through connected blocks
in a distributed ledger, and the second thing of course, is 'cryptocurrency'. The
way COVID-19 pandemic unfolded, it left all of us in a deer in the headlights like situation. This probed me to pen down a
point of view about how one of the most cutting-edge technologies of current
times can be leveraged to improve response to a situation like this.
There
is still a long journey ahead to implement this across the board. It calls for
a lot of groundwork, development and standardization. But looking at the
inexorable advancement of blockchain technology, I strongly feel this model will
be adopted universally in the near future. 'Tech for humanity' is a trend that
is being embraced by many universities and companies and this makes a perfect
use-case. As reported by Forbes magazine, this was a big theme coming out of
the World Government Summit in Dubai in 2018. Blockchain should and will be
perceived as more than just business centric. The possibilities are endless.
Thank
you for your time in reading this article! If you have any questions or
comments, please feel free to post them here or write to me at Manish_Naik@infosys.com.
Let's patiently wait and pray for the coronavirus outbreak to end soon and do
our bit to make this happen. Please take care and stay safe!
"It is under the greatest adversity that there exists the greatest
potential for doing good, both for oneself and others."
― Dalai Lama XIV
Acknowledgements
I would like to thank Mr. Srikanth
Sripathi and Dr. Arnab Banerjee for doing a detailed review of this article and
providing valuable feedback to enhance the content.
Reference
Information
https://www.cdc.gov/coronavirus/2019-ncov/index.html
https://coronavirus.jhu.edu/map.html
https://www.infosys.com/services/blockchain.html
https://www.infosys.com/Oracle/white-papers/Documents/integrating-blockchain-erp.pdf
https://finance.yahoo.com/news/blockchain-interoperability-key-successful-projects-140034557.html
https://www.healthit.gov/topic/interoperability/interoperability-roadmap
https://bitnewstoday.com/news/india-plans-to-create-national-blockchain-infrastructure/
https://www.forbes.com/sites/lawrencewintermeyer/2019/01/31/the-next-big-tech-trend-is-humanity